Delivery Information

Turnaround


All available items are shipped within 2 - 3 days. Monday - Friday 8am - 5pm.



Carriers


We use the following carriers to deliver our orders:
 DPD



Collecting In Store

We do provide an option for you to collect your products in our store based at Unit 1, Scarva Road Industrial Estate, Scarva Road, Banbridge, Co Down, BT32 3QD. There is no cost for collecting your items in store however if this option is selected and you are not able to collect your items you will be contacted by a member of our staff and a delivery fee will be added to your account. We cannot ship your items until the delivery fee is paid.

Order Tracking


If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class DPD mail will not have tracking numbers. 



Shipping Rates


The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide to. 



Back Orders


If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.